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Worry-Free Standard (Our Most Popular Package)
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Unlimited Help Desk — Live US based Help Desk support, available Monday through Friday, 8am to 10pm. After hours calls are forwarded to an answering service and are handled by an on-call technician via a return call. Our Help Desk provides support for servers, network devices, and desktop issues such as print, email, network issues, QuickBooks, Microsoft Office Suite and more.
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Unlimited Remote Monitoring and Support via our ticketing system available from the Exclusive Client Support Portal, by sending email to support@ncsfl.com or calling us to report an issue.
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Anti-Virus and Anti-Spyware monitoring and management.
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Remote patch management and software installation/upgrades.
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Our all-inclusive Worry-Free Complete IT Support Package |
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Unlimited Help Desk — Live US based Help Desk support, available Monday through Friday, 8am to 10pm. After hours calls are forwarded to an answering service and are handled by an on-call technician via a return call. Our Help Desk provides support for servers, network devices, and desktop issues such as print, email, network issues, QuickBooks, Microsoft Office Suite and more.
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Unlimited On-Site Support — no additional billings. Priority scheduling (8:30am - 5:00pm, Monday through Friday).
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Unlimited Remote Support.
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Anti-Virus and Anti-Spyware Licenses including monitoring and management.
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Basic IT Support Package |
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Unlimited Remote Support for your Server
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Unlimited Desktop monitoring
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Automatic Desktop maintenance tasks
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Remote patch management
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